Hosting for businesses.
Your application will run on infrastructure we guarantee by contract. And whenever you need anything, you'll contact a person who knows your servers.
Why Helkor?
Looking for hosting that someone guarantees by contract? This is what we offer businesses, whether you're moving to us from another provider or just starting out.
We run the servers on our own hardware in our Prague facility. You know where your data is, and your users in Czechia get low latency.
Our own team manages the servers, network and panel. You talk to people who have access to your servers, not to a reseller.
Protects all our services and the servers in housing. It's included with our servers, nothing to switch on or buy extra.
You can handle restarts, reinstallation and an overview of operations yourself from the browser, without waiting for support.
See what DASH can doWhat you get as a business
The hardware, network and panel are the same as for our regular services. As a business, you also get contractual guarantees and people who take care of your operations.
| Our regular services | For businesses | |
|---|---|---|
| SLA in the contract | No | Availability and response as agreed |
| Contact person | No | One person, priority support |
| System administration | Up to you | We'll take it over if you want |
| Custom hardware and network | From the offer | Built to your specifications |
| Server housing | No | Your hardware in our network |
SLA in the contract
For businesses: Availability and response as agreed
We don't put availability and response times in a price list, but in the contract. We set them based on what runs on the server: an online store is monitored differently than an internal system used only during the day.
You can check the status of our services at any time at status.helkor.eu.
We'll fill in the values together, based on what you run.
Contact person
For businesses: One person, priority support
A business customer doesn't write into an anonymous queue. You get a contact person from our team who knows your servers and what runs on them, and we handle your requests with priority.
System administration
For businesses: We'll take it over if you want
With VPS and dedicated servers, you normally take care of the operating system yourself. For businesses, we can take over the management, in full or just in part. We'll put the scope in the contract.
We keep the system and software up to date. We perform updates in agreed maintenance windows, not in the middle of your operations.
We'll set up backups based on how valuable the data is and how quickly you'll need it back.
We monitor server availability and load to catch problems in time.
When a server stops responding, we take care of it, within the scope and times defined by the SLA.
Custom hardware and network
For businesses: Built to your specifications
If nothing in our offer suits you, we'll build a server to your specifications.
Server housing
For businesses: Your hardware in our network
Have your own hardware? We'll place it next to our servers, and when someone needs to physically touch it, we'll do it for you.
Expert consulting
You don't need to know which service or configuration you need. Describe what you run and what you're dealing with, we'll go through it with you and propose infrastructure that makes sense.
„Is a VPS enough, or do we need a dedicated server?“
„How to split the application and database across multiple servers?“
„How to back up so we don't lose data?“
How it works
- You viewed the offer (done)
You know what we offer businesses. And if you're not sure what you need, we'll be happy to advise.
- Enquiry or question
Tell us what you run. If you know what you need, mention it right away. If not, switch to “I want advice” and just describe what you're dealing with.
Prefer to call? +420 732 643 533 Or . - Proposal and contract
We'll get in touch, discuss what you need, send a solution proposal with a price, and draw up a contract including the SLA.
- Getting started
We'll prepare the servers, hand over the access, and you'll fine-tune the rest with your contact person.